Privacy Policy

Privacy & Cookie Policy

1. Introduction

This Privacy & Cookie Policy explains how Provisions Cargo Ltd (Company No. 16501510) collects, uses, and protects any personal data you provide when using our website, communicating with us, or placing an order. We are committed to ensuring your privacy is protected and that we comply with all applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

The data controller responsible for your personal data is:

Provisions Cargo Ltd
Registered in England and Wales
Company Number: 16501510
Email: sergey@provisionscargo.com
Registered Office: [Insert your registered address here]

3. What Personal Data We Collect

We may collect and process the following personal data:

Full name

Company name (if applicable)

Email address

Phone number

Billing and shipping address

Company registration and VAT numbers (for B2B transactions)

Order history and payment records

IP address, browser type, and device information (via cookies)

4. How We Use Your Personal Data

We process your personal data for the following purposes:

To process and deliver your orders

To respond to your enquiries or requests

To manage your account and provide customer service

To comply with legal, tax, and accounting obligations

To improve our website, services, and user experience

To send service-related updates or marketing (only with your consent)

We do not sell your data to third parties.

5. Legal Basis for Processing

We rely on the following lawful bases:

Contractual necessity – to fulfil orders and respond to customer requests

Legal obligation – to comply with tax and regulatory requirements

Legitimate interests – to manage our business operations

Consent – for optional communications such as email marketing

6. Data Retention

We retain personal data only as long as necessary to fulfil the purposes it was collected for, including legal, tax, and accounting requirements. Typically, we retain order records for a minimum of 6 years in line with UK financial record-keeping standards.

7. Your Rights

Under the UK GDPR, you have the right to:

Access your personal data

Request correction of inaccurate data

Request erasure of your data (where legally permissible)

Object to or restrict processing in certain situations

Withdraw consent (where consent is the basis for processing)

To exercise any of your rights, please contact us at info@provisionscargo.co.uk.

8. Data Security

We use appropriate technical and organisational measures to protect your data, including secure hosting, encryption where applicable, and strict internal access controls.

9. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us understand how you interact with our site and allow us to improve functionality and performance.

Types of Cookies We Use:

Essential cookies – Necessary for website functionality (e.g. cart, login)

Performance cookies – Help us understand how users navigate the site

Functionality cookies – Remember preferences and settings

Third-party cookies – Used by services like Google Analytics or payment providers

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete them at any time. However, disabling certain cookies may affect website functionality.

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date. Please check back periodically to stay informed.

Last updated: [Insert today's date here]

11. Contact

If you have any questions or concerns about this policy or how your data is handled, please contact:

Data Protection Officer
Provisions Cargo Ltd
Email: sergey@provisionscargo.com